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Privacy Policy

The purpose of this policy is to regulate the data processing carried out by the Manresa City Council of the data that may be collected on its website.

Regulatory framework

The management of data protection by the Manresa City Council is based on the following legal framework:

Identity of the data controller

The data controller for personal data collected on the corporate websites of www.manresa.cat is:

MANRESA CITY COUNCIL

Plaça Major, nº 1

08241 Manresa (Barcelona)

CIF: P0811200E

Purpose of data processing

The data provided to the Manresa City Council through different means, contact forms, surveys or procedures used during collection is carried out in accordance with current data protection legislation and solely for the purpose of providing the requested service.

Each of these means includes detailed information about the purpose of the data processing, which will be performed only and exclusively if such processing has been authorized.

Below is detailed information about the different purposes for which we may collect your data.

  • Provision of services and municipal procedures: Information will be processed to manage the requested procedure or service. Data may be transferred to third parties if the service requires it and to comply with the competences of the City Council.
  • Subscriptions: Information on City Council services and activities will be sent. Data will not be transferred to third parties.
  • Activities: We will process the data for managing activities, courses, workshops... organized by the City Council. Data will not be transferred to third parties.
  • Citizen Participation: We will process the data to manage the citizen participation process and to respond to proposals and questions raised. Data will not be transferred to third parties.
  • Contact mailbox, complaints or suggestions: We will process the data to respond to requests, questions or doubts raised. Data will not be transferred to third parties.

The data retention period is determined by a risk analysis for each processing activity in relation to the Document Classification Chart approved by the City Council. In any case, the retention period for your data will be determined by the service requested, and may be retained as part of the administrative procedure as established by law, within the scope of municipal obligations and competences.

Only the data you have provided for the informed and authorized purpose will be processed. There is no third-party processing of the data, and data will not be transferred to third parties unless expressly authorized or legally permitted.

The legal basis for data processing is the execution of the City Council’s competences and providing the services requested by you.

In no case will automated decisions be made based on your data.

The user provides their data voluntarily at all times and is informed of its use and processing. All information provided by the user must be truthful. The user is solely responsible for any false or inaccurate statements and damages caused to the City Council or third parties. The City Council reserves the right to exclude from services any user who has provided false data, without prejudice to other legal actions that may apply.

Rights of the data subjects

At any time, one may request and obtain information about how and why the City Council is processing the data:

  • Access to the data: request which data the City Council has and for what purposes, and exercise the right to data portability if applicable.
  • Rectify the data: request modification or correction of inaccurate data.
  • Delete the data: request that the data be deleted and no further processing carried out, except where a regulation requires retention.
  • Restrict the processing: request restricted use of the data according to your requirements.
  • Object to a processing activity: request that specific data not be used, except where usage is mandatory by law. To do so, you may submit a letter indicating which right you wish to exercise (Access, Rectification, Deletion, Objection or Data Portability), either through the electronic channel https://www.manresa.cat/tramits or in person at Manresa City Council, Plaça Major, nº 1 - 08241 Manresa (Barcelona).

Request

Additional information on personal data processing

If you wish to know more information about the personal data processing carried out by the Manresa City Council, you can contact the Data Protection Officer.

Data Protection Officer

Manresa City Council has appointed a data protection officer in accordance with Articles 37, 38 and 39 of Regulation (EU) 2016/679. This officer ensures that the City Council complies with data protection regulations.

Contact details:

Email: dpd@ajmanresa.cat

Postal Address: Plaça Major, 1 08241 Manresa

Phone: 938782415 (Monday to Friday from 9 a.m. to 2 p.m.)

Filing complaints

The Catalan Data Protection Authority (www.apdcat.cat) is the supervisory body that ensures compliance with data protection legislation in the Catalan Public Administration. If you believe that the City Council has violated any provision of this regulation, you may file a complaint with them.

Record of Processing Activities

The Manresa City Council applies the security measures required by current legislation to the processing of personal data and has compiled in a single document, called the Record of Processing Activities, the data processing operations carried out. This record has an information structure that complies with the requirements of Article 30 of the General Data Protection Regulation (GDPR). This structure includes:

  • Structured set of data
  • Description of the processing activity
  • Legal basis for the processing
  • Purpose of the processing
  • Categories of data subjects
  • Categories of personal data processed
  • Categories of recipients
  • Data retention (periods / criteria)
  • Security measures
  • International data transfers
  • Manresa City Council Record of Processing Activities